Question 1

What is the rural stitch?

Accepted Answer

The Rural Stitch is a small creative brand blending modern design with handmade-inspired charm. Every piece is made to order with soft fabrics, timeless colors, and collections that tell a story. Its all about fiber arts here!

Question 2

How are items made?

Accepted Answer

Each item is printed individually through a lovely company called Gelato. This system allows us to minimize waste and keep our products intentional and sustainable.

Question 3

How long will my order take?

Accepted Answer

Production takes between 2-5 days and shipping time varies on location but is between 3-8 days.

Question 4

Do you ship internationally?

Accepted Answer

Yes! We ship to most countries. Shipping costs and delivery times will appear at checkout.

Question 5

My order is incorrect or damaged

Accepted Answer

If your item arrives damaged, misprinted, or incorrect, please email TheRuralStitch@outlook.com within 14 days of delivery. Include your order number and photos so we can make it right.

Question 6

Can I return or exchange my item?

Accepted Answer

Because each piece is made to order, we currently accept returns only for damaged or defective items. If you ordered the wrong size, reach out  we’ll do our best to help.

Question 7

How do I find my size?

Accepted Answer

At the bottom of each product page there are quick links and one will take you to our size guide. We recomend measuring your favorite tank, t shirt, hoodie, etc, to find your correct measurements.

Question 8

How do I care for my clothes?

Accepted Answer

Turn garments inside out before washing. Use cold water and a gentle cycle. Hang dry or tumble dry on low. Avoid ironing directly on printed areas.

Question 9

Do you offer discounts?

Accepted Answer

Yes! First-time customers receive 10% off with code WELCOME10. Newsletter subscribers also receive early access to drops and exclusive offers.

Question 10

How can I contact you?

Accepted Answer

For questions, collaborations, or support, email TheRuralStitch@outlook.com. We respond Monday–Friday during business hours (MST). We have more information on the contact page.

FAQ

Frequently asked question